Security
Built to pass a review
The questions your IT and security leads ask first, answered before a pilot starts: where the data sits, who can reach it, what is kept, and what the log will show six months from now.
Your data
Where it sits, and who owns it
Call audio, transcripts and the details captured on a call belong to your workspace. Nothing about them is shared across tenants, and nothing about them trains a model.
Encrypted in transit and at rest
Calls, recordings, transcripts and captured details are encrypted on the wire and in storage, and are reachable only by your workspace.
It stays in your region
Your workspace runs in the region you choose and your call data stays there. Tell us which region you need when you request a demo.
No training on your data
Your calls are not used to train models, and are not pooled with any other tenant’s. They exist to serve your callers and to be reviewed by your team.
Access
Who can reach it
There is no public sign-up and no shared login. Every person who can open a recording got there by an invitation somebody is accountable for.
Invite-only, with roles
Members hold one of four roles — owner, admin, supervisor or viewer — and see only what the role allows. Nobody signs themselves up.
Owners and admins invite; nobody else can
Supervisors review calls without reaching your systems of record
Access ends when the membership does
MFA when you require it
A workspace can require multi-factor authentication for every member, so a leaked password is not a way in on its own.
Required per workspace, not left to each person
Sessions are short-lived and revocable one by one
Credentials for your systems are held securely and rotated
Audit-ready logs
Every membership, key and configuration change is recorded with who made it and when, and the record is there to be read months later.
Who changed an agent, and what it said before
Who invited, removed or promoted a member
Who reached a recording, and when
Retention
What is kept, and for how long
Recording is a policy, not a fixed behaviour. You set it per workspace, you can change it, and what you set is what happens on the next call.
Recording policy
Illustrative
Set per
Workspace, by an owner or admin
Applies from
The next call, not retrospectively
Off
Is a setting
Your choice
Retention
Illustrative
How long
The period you configure
Deletion
On request, by your account owner
Region
The one you chose
Unchanged
How we answer
What we will not do
We answer the questionnaire first
Your security review happens before a pilot begins, not after it has quietly gone live. If we cannot answer something, we say so rather than writing a comfortable sentence.
We claim no certification we do not hold
You will not find a badge on this page. When there is one to show, it will be named, dated and verifiable — and until then, this line is the honest version.
Next step
Bring your security review.
Tell us the region you need and the questions your team asks, and we will answer them before the pilot.
Access is invite-only. We set up your workspace on the call.
Conversational agents your supervisors build and run.
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Made in India